Residents report an issue with a photo and see it move; the vendor list is the plumbers and painters neighbors actually used; the bylaws and the board’s contacts are where everyone can find them; the annual meeting gets a real headcount; and the block party has a potluck list. Members join with a code, and nobody needs an account to RSVP.
Streetlight out at Elm CtIssue · reported with a photo · in progress
D
2026 budget and last year’s minutesDocuments
V
Vendors: 3 plumbers neighbors have usedVendor directory · recommended by residents, approved by the board
Issues with a paper trail
A resident files it, with a photo. The board sees it, updates it, closes it. Everyone can see what’s open.
Vendors neighbors vouch for
Residents recommend the people they used; the board approves the listing. Local businesses can apply for a sponsored listing.
Meetings and parties
The annual meeting is an event with RSVP. The Fourth of July block party has a potluck list that closes each dish when it’s covered and volunteer slots for the grill.
Also included
Announcements with push.
Documents: bylaws, minutes, forms.
Board and emergency contacts.
Photo albums.
Worked example — illustrative, not a real association
Dana Whitfield, 3 Birch LnGoing · proxy to the board
YES
TG
The Garcias, 22 Oak DrMaybe
MAYBE
9C
9 Cedar WayNot replied yet
—
One reply per household: 38 households, 41 people. Quorum is 30 households. The reminder goes only to the 52 that have not answered.
Who does what
The boardPosts announcements and meetings, tracks issues, approves vendor listings, keeps bylaws and minutes in Documents. Several board members can be admins.
ResidentsReport an issue with a photo, reply to the meeting, recommend a vendor they used, read the documents — from the app or a personal web link.
Local businessesAppear only if residents recommend them or the board approves a labelled sponsored listing. A listing is not an endorsement.
The next one’s on you.
Free for organizers, members and guests. The iPhone app runs the community; every guest replies from a link.
No. Each resident can use a personal web link. The free iPhone app adds push notifications and issue photos.
Can residents see each other’s contact details?
Only what the board publishes on the Info shelf. Personal contact details are never shared automatically.
Is it free?
Yes. No subscription and no per-household fee. An HOA may choose to show approved sponsored listings from local businesses in its vendor directory; they are labelled and capped at five per category.
Does Mela count votes or proxies?
No. It counts who said they are coming. Proxies and the vote itself stay with the board and the bylaws.